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  1. #1
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    Default Is this a virus,bug or what?help please..

    approximately 2 or 3 days ago,my musics and applications on the 5800 suddenly disappeared,when i tried to install the lost applications it says,example: 'replace ebuddy 1.01 with ebuddy 1.01?' but the real thing is the previous application is totally lost and doesn't exist in any folder,after i clicked yes,it says 'unable to install'
    i've tried to hard reset my phone but it doesn't make a change.
    my software is v10(in indonesia even v11 isn't available )

  2. #2
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    Default Re: Is this a virus,bug or what?help please..

    its probably a firmware thingy, 5800 cannot get virus yet
    testing

  3. #3
    mufaddal_km
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    Default Re: Is this a virus,bug or what?help please..

    there are no viruses for s60v5
    its a bug

  4. #4
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    Default Re: Is this a virus,bug or what?help please..

    did you try to change your product code then try to update?

  5. #5
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    Default Re: Is this a virus,bug or what?help please..

    Quote Originally Posted by mufaddal_km
    there are no viruses for s60v5
    its a bug
    rly? so why is there kaspersky?

  6. #6
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    Default Re: Is this a virus,bug or what?help please..

    do a firmware update and choose to reinstall it!
    testing

  7. #7
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    Default Re: Is this a virus,bug or what?help please..

    Quote Originally Posted by miracle_wind
    approximately 2 or 3 days ago,my musics and applications on the 5800 suddenly disappeared,when i tried to install the lost applications it says,example: 'replace ebuddy 1.01 with ebuddy 1.01?' but the real thing is the previous application is totally lost and doesn't exist in any folder,after i clicked yes,it says 'unable to install'
    i've tried to hard reset my phone but it doesn't make a change.
    my software is v10(in indonesia even v11 isn't available )
    Format your memory card. I installed eBuddy a while ago and it hosed my 5800, so I won't install it until it's fully supported.

  8. #8
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    Default Re: Is this a virus,bug or what?help please..

    how to change my product code??

  9. #9
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    Default Re: Is this a virus,bug or what?help please..

    umm,i've updated my firmware to v20 but it's still say the same 'unable to install'
    what should i do now??
    oh,and one more,if i formatted my memory card,will the pre-installed folder disappear?

  10. #10
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    Default Re: Is this a virus,bug or what?help please..

    You lose everything if you format the memory card, you must format the telephone to see if the problem continues. With the phone off press key green, red and the camera key and start the telephone continuing to hold the keys until appears the request of the country, hour ect.. or until you see the request of PIN code (depends if you set the pin code or not). In this way, the phone back as factory. Try and see if the problem continues. Remember with this metod of format you lose all recalls, numbers, messages, applications..all.


 
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    By gamikzone in forum Symbian S60v5 Apps
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