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  1. #1
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    Default 5800 Xm unable to connect pc suite

    HI..
    i was unable to using the usb.. i unable to connect the phone to the pc suite.. it didn't show anything.. i try to use the mass storage mode.. it said un-compatible mode.. and when i using mass storage mode.. my computer didn't show my memory card file.. even i already insert the memory card inside my phone.. already try *#7370# and hard format.

    i already try to uninstall nokia pc suite , nokia software updater , nokia ovi suite , nokia cable drive.. and install all back.. but the result still the same..
    i even install the new nokia cable driver on my computer.. but.. is still the same..

    can someone please teach or show me how to fix it..??
    bcoz.. i really wan to take my contact , message n lots of stuff back to my phone..

  2. #2
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    Default Re: 5800 Xm unable to connect pc suite

    Quote Originally Posted by akwardlkw
    HI..
    i was unable to using the usb.. i unable to connect the phone to the pc suite.. it didn't show anything.. i try to use the mass storage mode.. it said un-compatible mode.. and when i using mass storage mode.. my computer didn't show my memory card file.. even i already insert the memory card inside my phone.. already try *#7370# and hard format.

    i already try to uninstall nokia pc suite , nokia software updater , nokia ovi suite , nokia cable drive.. and install all back.. but the result still the same..
    i even install the new nokia cable driver on my computer.. but.. is still the same..

    can someone please teach or show me how to fix it..??
    bcoz.. i really wan to take my contact , message n lots of stuff back to my phone..
    have you tried connecting to a different usb port? like at the back of your pc if it's a desktop?

    also, have you tried connecting it while the memory card is out of the phone?

  3. #3
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    Default Re: 5800 Xm unable to connect pc suite

    yes i did try it.. but still not working.. sigh..

  4. #4
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    Default Re: 5800 Xm unable to connect pc suite

    Quote Originally Posted by akwardlkw
    yes i did try it.. but still not working.. sigh..
    what operating system are you using? did you install the latest version of Nokia PC Suite?

  5. #5
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    Default Re: 5800 Xm unable to connect pc suite

    window xp.. yes i download the new version from the nokia website..

  6. #6
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    Default Re: 5800 Xm unable to connect pc suite

    hi, i'm nubie from indonesia..

    ur problem is same with me,
    but i can solved my problem. i did like this:
    1. uninstall all of program that support my 5800 (PC suite, Ovi suite, JAF)
    2. install again the new PC suite version
    3. don't install the MTP (program that will be install into the TUBE)

    and u can connect ur TUBE with PC Suite,

    I hope my way can help u..

  7. #7
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    Default Re: 5800 Xm unable to connect pc suite

    If you installed Orang-Tsumani Home Screen on your C drive try to remove and install agian to E drive.

  8. #8
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    Default Re: 5800 Xm unable to connect pc suite

    sorry.. wat is JAF and MTP..??

  9. #9
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    Default Re: 5800 Xm unable to connect pc suite

    i was able to connect my phone using my college pc.. but not my own pc.. =_=

  10. #10
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    Default Re: 5800 Xm unable to connect pc suite

    Quote Originally Posted by akwardlkw
    i was able to connect my phone using my college pc.. but not my own pc.. =_=
    it could be a problem with your drivers. you must uninstall everything related to nokia through the control panel. then restart it, then install everything again and try again.


 
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