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  1. #1
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    Default A strange problem with OVI Player and 5800XM

    I have a 5800XM (v40) and it works just fine, but since the day before yesterday the OVI player doesn't recognize it.
    It does work well with OVI Suite and PC-Suite, but the OVI player seems to tell me that there is no phone connected.
    Also i see a windows massage saying:
    " Found New Hardware.
    MTP Device"

    but it keeps on popping up, and i guess it never install it properly.
    so i deleted the hardware device from my computer, i'd uninstalled OVI PLAYER and OVI SUITE, deleted them from the REGISTRY and from hidden files (and system files, or whatever). and still, same problem. i've tried to install it on a laptop with WIN7 (i have XP) and also there it wasn't recognized.

    so...
    SHOULD I DO A HARD-RESET?
    it sucks, because i still syncing contacts and calendar well, but i really need to sync new music once a while

    (or you think it's a hardware problem, and i'll need to go to and use my warranty on the product )

  2. #2
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    Default Re: A strange problem with OVI Player and 5800XM

    Quote Originally Posted by schpitz
    I have a 5800XM (v40) and it works just fine, but since the day before yesterday the OVI player doesn't recognize it.
    It does work well with OVI Suite and PC-Suite, but the OVI player seems to tell me that there is no phone connected.
    Also i see a windows massage saying:
    " Found New Hardware.
    MTP Device"

    but it keeps on popping up, and i guess it never install it properly.
    so i deleted the hardware device from my computer, i'd uninstalled OVI PLAYER and OVI SUITE, deleted them from the REGISTRY and from hidden files (and system files, or whatever). and still, same problem. i've tried to install it on a laptop with WIN7 (i have XP) and also there it wasn't recognized.

    so...
    SHOULD I DO A HARD-RESET?
    it sucks, because i still syncing contacts and calendar well, but i really need to sync new music once a while

    (or you think it's a hardware problem, and i'll need to go to and use my warranty on the product )
    no mate that's a driver problem.. no hard reset and warranty needed!

    only thing to do is reinstall all suites and drivers once again!
    i'm having this problem too while hacking v40 using jaf but it does not work for me..it does keep having driver problems after reinstalling

  3. #3
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    Default Re: A strange problem with OVI Player and 5800XM


    uninstall.. use PC Suite Cleaner.. reinstall...


  4. #4
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    Default Re: A strange problem with OVI Player and 5800XM

    PC-Suite Cleaner wasn't effective...
    i've looked at the other MTP post around here and deleted the 10208913 folder from the memory card, and it did the trick!
    don't know why, but it works!!!

    now reinstalling everything all over again...

  5. #5
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    Default Re: A strange problem with OVI Player and 5800XM

    Quote Originally Posted by schpitz
    PC-Suite Cleaner wasn't effective...
    i've looked at the other MTP post around here and deleted the 10208913 folder from the memory card, and it did the trick!
    don't know why, but it works!!!

    now reinstalling everything all over again...
    like i said mate


 

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