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  1. #1
    Senior Member zulfan_efendi's Avatar
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    Default Nokia's Respons about v50 (This is OFFICIAL)

    After several v50's fever attacking this forum, after several failure for updating software with my phone via device update, I made some contact with Nokia via email. Here it is:
    Ask: Does firmware v50 for Nokia 5800 available?
    Answer: The most updated firmware is v40.0.005 and v40.2.005 based by http://europe.nokia.com/support/down...re-update/news
    There's no such v50

    Ask: But there's "phone software" in SW update and marked important! When I confirmed to device updates and check updates, there is v50 which ready to download. Unfortunately I was always always got error message when download.
    Answer: As we say before, the available firmware is v40.0.005 and v40.2.005 based by http://europe.nokia.com/support/down...re-update/news
    You may contact the nearest Nokia Care for further information.

  2. #2
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    That doesn't make sense at all. They are simply late in updating all their databases.
    If I put my product code there, then I can see V50 available...


  3. #3
    Senior Member zulfan_efendi's Avatar
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    Yes, mate. But there's official above official.
    Oh, I've forgotten. They also said they've tried to update via phone too, and there's only v40 which available. Pretty riddiculous, right?

  4. #4
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    I dont quite get what u want to tell us.. Do you say that V50 doesnt exist?! That makes no sense at all..

  5. #5
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    Since V50 was leaked, it is expected that Nokia was in denial in the beginning. Consider also, that V50 is not out yet for all markets and product codes.
    The official websites are also in conflict. Even the same website comes with inconsistent info: the link in the opening post states that the latest official FW is V40, but when you enter your product code (like I did above), it returns V50.

    Anyway, if Nokia in certain country denies the existence of V50, you can confront them with the above info.
    By the way, V50 is running just fine on my phone.

  6. #6
    Senior Member zulfan_efendi's Avatar
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    Quote Originally Posted by reclam
    I dont quite get what u want to tell us.. Do you say that V50 doesnt exist?! That makes no sense at all..
    YESSS...!!!!!
    That's what Nokia said.

  7. #7
    Senior Member zulfan_efendi's Avatar
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    Now usta, what if the situation like this:
    I go to Nokia Care, asking for fw upgrading, and they say (politely): "We're truly aplogize. That fw doesn't exist in our database."
    So I pull out my tube, and showing them how it keeps searching for the new update (and yes it is!!!).
    Meanwhile they are still insist they don't have such fw. What can I say/do then? Sue them?

  8. #8
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    That kind of situation is for Nokia Care... Awkward and Embarrasing.

  9. #9
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    That's why i don't want to go to Nokia Care..lol

  10. #10
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    Default Re: Nokia's Respons about v50 (This is OFFICIAL)

    Ha!!! Dont get it.. I uptaded via FOTA, so it must come directly from nokia..


 
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