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  1. #1
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    Default Did Microsoft block Symbian from Outlook (Mail for Exchange)

    I have no idea what happened but Mail for Exchange hasn't got any new mails today on my E72. I checked with another E72 and it has the same problem. I tried to remove mailbox and created it again but still the same problem. I tried with 3G and WLAN.

    It seems to work as it should, it shows message updating mailbox if I do it manually and then stops after updating, except it doesn't download or send anything.

    I'm starting to think Microsoft did something to stop Symbian clients accessing outlook.

    Edit:
    This is from the logfile when the problem started, it worked briefly again on 08:55:30

    Peak sync schedule: Always on
    Peak sync days: Mo,Tu,We,Th,Fr
    Peak start time 08:00 - Peak end time 17:00
    Off-peak sync schedule: Every 4 hours
    Peak sync while roaming: No
    Off-peak sync while roaming: No
    Heartbeat interval: 29
    Access point: 1, Internet
    Secure connection: Yes
    Port number: 443
    Out of office: Disable
    E-mail sync: Enable
    If conflict: Server wins
    Remove email older than: 1 week
    Calendar sync: Enable
    If conflict: Server wins
    Initial sync: Keep items on phone
    Remove entry older than: 2 weeks
    Contacts sync: Disable
    Tasks sync: Disable

    13.01.2016 08:00:22 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:00:22 PING Command Requested
    13.01.2016 08:00:24 Error occurred during Ping.
    13.01.2016 08:00:24 Exception during Ping.
    13.01.2016 08:05:22 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:05:23 PING Command Requested
    13.01.2016 08:05:24 Error occurred during Ping.
    13.01.2016 08:05:25 Exception during Ping.
    13.01.2016 08:10:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:10:23 PING Command Requested
    13.01.2016 08:10:25 Error occurred during Ping.
    13.01.2016 08:10:25 Exception during Ping.
    13.01.2016 08:15:22 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:15:23 PING Command Requested
    13.01.2016 08:15:25 Error occurred during Ping.
    13.01.2016 08:15:25 Exception during Ping.
    13.01.2016 08:20:22 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:20:23 PING Command Requested
    13.01.2016 08:20:24 Error occurred during Ping.
    13.01.2016 08:20:24 Exception during Ping.
    13.01.2016 08:25:22 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:25:23 PING Command Requested
    13.01.2016 08:25:25 Error occurred during Ping.
    13.01.2016 08:25:25 Exception during Ping.
    13.01.2016 08:30:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:30:24 PING Command Requested
    13.01.2016 08:30:26 Error occurred during Ping.
    13.01.2016 08:30:26 Exception during Ping.
    13.01.2016 08:35:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:35:24 PING Command Requested
    13.01.2016 08:35:26 Error occurred during Ping.
    13.01.2016 08:35:26 Exception during Ping.
    13.01.2016 08:40:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:40:24 PING Command Requested
    13.01.2016 08:40:26 Error occurred during Ping.
    13.01.2016 08:40:26 Exception during Ping.
    13.01.2016 08:45:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:45:24 PING Command Requested
    13.01.2016 08:45:26 Error occurred during Ping.
    13.01.2016 08:45:26 Exception during Ping.
    13.01.2016 08:50:24 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:50:24 PING Command Requested
    13.01.2016 08:50:26 Error occurred during Ping.
    13.01.2016 08:50:26 Exception during Ping.
    13.01.2016 08:55:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 08:55:24 PING Command Requested
    13.01.2016 08:55:29 Starting a New Ping
    13.01.2016 08:55:30 Server indicates that collection sync is required. After sync restart ping.
    13.01.2016 08:55:30 start E-mail sync
    13.01.2016 08:55:33 server->client adds=2 changes=0 deletes=0 fails=0
    13.01.2016 08:55:33 end Email sync
    13.01.2016 08:55:33 Starting a New Ping
    13.01.2016 08:55:38 Server indicates that collection sync is required. After sync restart ping.
    13.01.2016 08:55:38 start E-mail sync
    13.01.2016 08:55:40 server->client adds=1 changes=0 deletes=0 fails=0
    13.01.2016 08:55:40 end Email sync
    13.01.2016 08:55:40 Starting a New Ping
    13.01.2016 09:02:47 Server indicates that collection sync is required. After sync restart ping.
    13.01.2016 09:02:47 start E-mail sync
    13.01.2016 09:02:49 server->client adds=1 changes=0 deletes=0 fails=0
    13.01.2016 09:02:49 end Email sync
    13.01.2016 09:02:49 Starting a New Ping
    13.01.2016 09:31:45 Heartbeat expired. Re-issuing ping.
    13.01.2016 09:31:45 New heartbeat = 31.
    13.01.2016 09:31:45 Starting a New Ping
    13.01.2016 09:31:46 Server indicated heartbeat failed, but next attempt should succeed
    13.01.2016 09:31:46 Starting a New Ping
    13.01.2016 09:57:39 Error occurred during Ping.
    13.01.2016 09:57:39 Exception during Ping.
    13.01.2016 09:57:39 New heartbeat = 29.
    13.01.2016 10:00:24 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:00:24 PING Command Requested
    13.01.2016 10:00:26 Error occurred during Ping.
    13.01.2016 10:00:26 Exception during Ping.
    13.01.2016 10:05:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:05:24 PING Command Requested
    13.01.2016 10:05:25 Error occurred during Ping.
    13.01.2016 10:05:25 Exception during Ping.
    13.01.2016 10:10:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:10:24 PING Command Requested
    13.01.2016 10:10:25 Error occurred during Ping.
    13.01.2016 10:10:26 Exception during Ping.
    13.01.2016 10:15:24 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:15:24 PING Command Requested
    13.01.2016 10:15:26 Error occurred during Ping.
    13.01.2016 10:15:26 Exception during Ping.
    13.01.2016 10:20:23 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:20:24 PING Command Requested
    13.01.2016 10:20:26 Error occurred during Ping.
    13.01.2016 10:20:26 Exception during Ping.
    13.01.2016 10:25:24 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:25:24 PING Command Requested
    13.01.2016 10:25:26 Error occurred during Ping.
    13.01.2016 10:25:26 Exception during Ping.
    13.01.2016 10:30:24 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:30:24 PING Command Requested
    13.01.2016 10:30:26 Error occurred during Ping.
    13.01.2016 10:30:26 Exception during Ping.
    13.01.2016 10:35:24 Connected to connection method named Internet with type Packet Data
    13.01.2016 10:35:24 PING Command Requested
    13.01.2016 10:35:25 Error occurred during Ping.
    13.01.2016 10:35:26 Exception during Ping.
    Last edited by Joni_78; 01-13-2016 at 09:32 PM.
    Restoration projects
    Nokia E71-1 RM-346 Black | Grey Steel
    Nokia E72-1 RM-530 Zircon White | Topaz Brown | Zodium Black | Metal Grey

  2. #2
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    Default

    It seems that Outlook.com updated to SHA-256 today. E72 requires networking_improvements.SIS. Reboot after installing. Mail for Exchange should work after that again.
    Restoration projects
    Nokia E71-1 RM-346 Black | Grey Steel
    Nokia E72-1 RM-530 Zircon White | Topaz Brown | Zodium Black | Metal Grey

  3. #3
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    Default

    it seems another user had similar problem, but kind'a solved it:
    Built-in e-mail client for Outlook.com started throwing warning
    Nokia 808 PV (Delight v1.5)

  4. Thanks tphg thanked for this post
  5. #4
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    Default

    Quote Originally Posted by Joni_78 View Post
    It seems that Outlook.com updated to SHA-256 today. E72 requires networking_improvements.SIS. Reboot after installing. Mail for Exchange should work after that again.
    I failed to install this on my E72, it shows error "Unable to install. Component is built-in".
    Anyone know how to solve? Thanks in advance.
    ------------------------------
    P/S: Now I could install it, after changing phone date to the year 2015, but still could not check my email, neither with Nokia nor Profimail app.
    Last edited by tphg; 05-19-2017 at 08:36 AM.


 

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