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  1. #1
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    Default [N8]Brutal shutdown, fixable ?

    Hello, i got on hands a N8 that have the brutal shutdown problem (it boots, and after 5 to 60 sec it brutally shutdown, i tested the battery on an other N8, that's not a battery problem)

    What happens is the phone boot, and before the "dots", after the nokia screen, it brutally shutdown itself.
    I know it doesn't have a moded rom, and it's not on warranty anymore ! (from nokia and the carrier)

    I tried to flash it, but the phone fail to reboot in flash mode, making phoenix cry about lost connection.
    (I have the right version of Phoenix, i have flashed delight on my working N8 and it's fine)

    If i leave it a whole day, it will take about 60 sec before brutally shutdown, and then will return to the 5 sec brutal shutdown.
    I managed to extract some files from the mass memory, as it got detected by the computer.

    Phone currently run on vodaphone belle rom, if that's matter.

    Regards

  2. #2
    Senior Member Allstar12345's Avatar
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    Default Re: [N8]Brutal shutdown, fixable ?

    Weird,
    Take any memory card out,
    Boot in in a pc, in mass storage and try to delete sys/bin

    Or if you can get it to show the HS go on the dialer and give it a proper hard reset *#7370#
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  3. #3
    Super Moderator huellif's Avatar
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    Default Re: [N8]Brutal shutdown, fixable ?

    hi

    This can have many reasons, I don't know what causes this

    Did you try a 3-Finger hardreset?
    After booting press: Volume down, camera and menu

    If this doesn't work:
    Try a Dead USB Flash via Phoenix 2012.04 with original firmware.

    Greetings

  4. #4
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    Default Re: [N8]Brutal shutdown, fixable ?

    Hello !

    This phone doesn't have any memory card/sim card !
    And i'm unable to have it stay on enough for the dialer :|
    (unnable to make it reshow the mass storage too)

    I already tried the firmware flash route.
    Just tried the hardware hard reset without any luck.

    If you have any other idea ... The nokia support point says they can only send it to Nokia's factory to change mother board, and that wil cost $$$$$$$ because it's out of warranty.

  5. #5
    Super Moderator huellif's Avatar
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    Default Re: [N8]Brutal shutdown, fixable ?

    What exactly did happen on your Dead USB flash?
    Could you post you phoenix log?

    Usually ths should fix all software issues.

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    Default Re: [N8]Brutal shutdown, fixable ?

    Flashing started
    Creating product data items list
    Product data items list created
    Backup not required
    Flashing phone
    Initializing
    Scanning image files...
    Waiting for USB device...
    Loading secondary boot code: 15168 bytes
    Secondary boot loaded
    BB Asic Index is: 00
    Asic ID is: 000000030000022600010007600C192102031104
    BB Asic Index is: 00
    EM Asic ID is: 00000C35
    BB Asic Index is: 00
    EM Asic ID is: 00000C30
    BB Asic Index is: 00
    Public ID is: 1F400113C5A40344170B9E454BD53C3226590C9D
    BB Asic Index is: 00
    Asic Mode ID: 00
    BB Asic Index is: 00
    Hash: 916F75217F32081248B15C38DFC8E81B
    BB Asic Index is: 00
    ROM ID: E693EF0DAC22615B
    BB Asic Index is: 00
    Device type is: 05
    Device Index is: 00
    Manufacturer code: 0000
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 04
    Device Index is: 00
    Manufacturer code: FFFF
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 00
    Device Index is: 00
    Manufacturer code: 0000
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 00
    Device Index is: 01
    Manufacturer code: 0000
    Device ID: 0001
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 03
    Device Index is: 00
    Manufacturer code: 00EC
    Device ID: 0050
    Extended device ID: 0000
    Revision ID: 0031
    Loading update server code: 868592 bytes
    Update server loaded
    Asic CMT: Start programming 232586 KB...
    Asic CMT: Programming data sent: 0%
    Asic CMT: Programming data sent: 10%
    Asic CMT: Programming data sent: 20%
    Asic CMT: Programming data sent: 30%
    Asic CMT: Programming data sent: 40%
    Asic CMT: Programming data sent: 50%
    Asic CMT: Programming data sent: 60%
    Asic CMT: Programming data sent: 70%
    Asic CMT: Programming data sent: 80%
    Asic CMT: Programming data sent: 90%
    Asic CMT: Programming data sent: 100%
    Programming complete
    Asic CMT: Verifying communication to device...
    Waiting for communication response: 25
    Waiting for communication response: 24
    Waiting for communication response: 23
    Waiting for communication response: 22
    Waiting for communication response: 21
    Waiting for communication response: 20
    Waiting for communication response: 19
    Waiting for communication response: 18
    Waiting for communication response: 17
    Waiting for communication response: 16
    Waiting for communication response: 15
    Waiting for communication response: 14
    Waiting for communication response: 13
    Waiting for communication response: 12
    Waiting for communication response: 11
    Waiting for communication response: 10
    Waiting for communication response: 9
    Waiting for communication response: 8
    Waiting for communication response: 7
    Waiting for communication response: 6
    Waiting for communication response: 5
    Waiting for communication response: 4
    Waiting for communication response: 3
    Waiting for communication response: 2
    Waiting for communication response: 1
    Error 0x8401F121 communicating to phone. Unable to verify comm.
    Warning: Unable to communicate to product after flashing
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files...
    ERROR: Unable to detect device 0x8401F145. Check USB connection
    ERROR: Product recovery failed
    Unable to set the phone to flash mode. Unable to flash.
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files...
    Unable to set the phone to flash mode. Unable to flash.
    All operations completed
    Product flashing aborted


    PS : The screen is off during the whole operation

  7. #7
    Super Moderator huellif's Avatar
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    Default Re: [N8]Brutal shutdown, fixable ?

    that looks ok.

    And than press 12 seconds the power key and after a fews seconds try to power on the device.

    If this doesn't help I guess it's a hardware problem.

  8. #8
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    Default Re: [N8]Brutal shutdown, fixable ?

    When you get to "programming complete" press power button till it barks at you (lol vibrates).

  9. #9
    Senior Member Allstar12345's Avatar
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    Default Re: [N8]Brutal shutdown, fixable ?

    Quote Originally Posted by esyott
    When you get to "programming complete" press power button til it barks at you (lol vibrates).
    If you're N8 barks at you then..
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  10. #10
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    Default Re: [N8]Brutal shutdown, fixable ?

    Quote Originally Posted by esyott
    When you get to "programming complete" press power button till it barks at you (lol vibrates).
    Will do that right now

    Edit : Still the same result, guess the motherboard is dead for real :|

    It cost the same price than buying a new phone to remplace the motherboard, easier and simplier to buy a 808.
    (I'm happy it's not mine and someone gave it)

    Thanks for your time everyone.

    Now i have to think at what i will do with the dead N8. Maybe i'll use it to keep the door open when needed after removing the screen and the APN (who knows, they may be usefull), since it cannot break more.


 
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